Testimonials

I have nothing but praise for this company, the knowledge of processes was exemplary.

ID Verde
Customer survey response

Very quick and responsive solution developed to a tight timescale. Very easy to work with and good clean liaison between tech experts and customer.

University of Oxford
Customer survey response

CI Projects produced a great piece of work on Benefits Realisation for the biggest transformational change project we have undertaken. The outputs from this exercise helped to shape thinking on both tactical and strategic benefits, and their role in helping the business to achieve its objectives. I would have no hesitation in working with CI Project in the future; the evident expertise, skills and knowledge and abundant enthusiasm and energy from the entire team were inspirational.

Fahmeeda Amir
Rio Programme Director

I would like to thank Wole (CI Projects) for his support on the FCDO account. He absolutely went above and beyond to support our account during mobilization and after go live. Wole completed a comprehensive handover and provided ongoing support to the team and client. A true professional in every way and was a pleasure working with him. THANK YOU!

JLL
Customer survey response

I have used the services of CI Projects when faced by a few tough challenges. Not only are they professional, credible and highly competent project managers, they are highly reliable (if they say they can do it, trust them); they bring huge enthusiasm to every task; they are extremely effective communicators (if you have a complex stakeholder network they can navigate the clashing personalities); but perhaps most importantly they are pragmatic. I find project managers often get fixated by analysis; Kiran and Becky (from CI Projects) always remained focused on what is required to be delivered and they always got things done. I have been delighted with the support I have received and would commend them to you.

Andrew Brown
Project Rio Director

Olivia (CI Projects) got the right technical expert, Marian (CI Projects) involved who was focused on the level of complexity of the problem i.e. keep it simple, and the tech expert delivered a smart pragmatic solution in Power BI.

University of Oxford
Customer survey response

Wonderful work ethic, approach to tackling the problems and great at really supporting individuals through a change journey – don’t know how the business will continue without the support!

ID Verde
Customer survey response

CI Projects are consultants with Lean Six Sigma skills that are second to none. They approach complex business problems methodically and present solutions in a format that is incredibly easy to understand. They really do spearhead a culture of continuous improvement in every interaction, driving behaviours from reactive problem solving to proactive problem prevention.

I recently worked on a project with Kiran that was identified as a key financial risk to the client’s business. Before even starting the improvement project I was issued with a very detailed Six Sigma review by Kiran – from that point we worked closely throughout the transition, driving through the improvements and identifying & delivering many tangible and non-tangible benefits. Not only did we make a great team, but at the end of the project Kiran was able to collate all data to demonstrate the success and financial gains that were achieved.

Since the project I regularly brainstorm ideas with Kiran – she shares enthusiasm and energy in finding solutions to problems. CI Projects will definitely be my go-to Six Sigma experts in the future.

Elisa Allsop
Transition General Manager, Bouygues

The whole team at CI Projects are an exceptional resource, with outstanding attention to detail and the ability to get things done. Through their enthusiasm and ability they are able to make positive change happen in any number of circumstances, including the most resistant areas. A pleasure to work with, Kiran in particular has a shining integrity that means you can trust her from the moment a project is started. I would not go to anyone else for process change and transformation work, and have worked with her since 2008 on a number of high profile and difficult projects.

Alison Bond
Director, Halo Works Ltd

Every major programme has one or two key people who, without them, would not be a success and for my programme Kiran (CI Projects) was one of those individuals. A programme to deliver a new National Operations Centre for the business, Kiran performed two key lead roles. First the process analysis and definition of the core business processes for the centre. With the use if 6 sigma she took the team through the as is and to be lifecycle. Kiran was then one of the key drivers behind the implementation of the operating model and through a significant level of data analysis develop the resourcing model for go live and future operation. Like all programmes, it came with significant amounts of pressure and tight timescales. Kiran met this with a work ethic and commitment second to none. She managed her delivery and key stakeholders with a positive and professional manner key to bringing the senior management team along with the programme. On a personal note, Kiran was a pleasure to work with and I would not hesitate to work with Kiran again in the future.

Martyn Vickery
Director, Rebalance Projects Ltd

I have worked with Kiran (CI Projects) on several projects since 2009 and can recommend her without hesitation. Kiran’s qualification as a Six Sigma Black Belt makes her the focal point for any process work but she adds more value to projects due to her ability to understand the business, the people and the problems. Kiran quickly navigates towards issues and risks whilst addressing them in an enthusiastic and focused manner to achieve improvement. My experience with Kiran has seen her develop projects within a multi-billion turnover business that have included core operating process development, cost saving project delivering £7m additional profit and improving a National Operating Centre with call handling and work flow management issues. Kiran has developed into an excellent project manager and her skillset now enables her to work successfully across many different business sectors.

James Pepper
Business Improvement Consultant, Cranston Management Solutions

Claudia McPherson (CI Projects) – amazing at understanding the vision and communicating with key stakeholders. Also put a lot of time into ensuring the product delivered was of the highest standard despite technology constraints our side. Thank you so much for all your hard work and dedication.

ID Verde
Customer survey response

The work Olivia (CI Projects) completed on the vandalism process enabled GFSL to recover costs outside of the core service scope which was a key contributor to budget management in the financial year. The work also provided insightful data to enable us to make data-driven decisions and was an enabler towards a longer-term cost recovery solution with regards to vandalism work.

Stephanie Hill
Finance Director at Gov Facility Services Ltd

CI Projects not only identify where you could make improvements, they share with you the approach, methodology and tools for you to be able to make continuous improvements yourselves going forwards.

Neill Pearson
Service Director at Jestic Foodservice Equipment Ltd

Kiran has completed several projects for me and has always done an excellent job. She is professional, engaging and can turn her hand to any project. Her excellent understanding of all aspects of FM means that she grasps the requirements of a project quickly. Clients, managers and staff all respond well to her as she spends time understanding their needs and communicates well. She has the ability to effectively manage the change process as well as the initial project delivery. I would have no hesitation in recommending Kiran and CI Projects to anyone.

Rachel Martin
Account Director, Interserve

A great Strategy Workshop. Really engaging and it got us to think differently about the challenges we face and how we are going to overcome them.

James Saunders
Director of Performance and Improvement at Guy's & St Thomas' NHS Trust

The support offered by Steve (CI Projects) was exceptional. Steve managed the client and the regional suppliers with expertise and ensured his knowledge of mobilisation was used to great effect. We certainly got value for money working with CI Projects.

ISS
Customer survey response

The opening of our first Pret store in Dublin in the Summer of 2022 was a major milestone on our ambitious growth plan through franchising. In so doing, we asked a lot of the project team responsible for delivering such a successful outcome. One of the key factors in this success was excellence in project management, something we were able to achieve by partnering once again with CI Projects.

Ian Webster
Franchise Technology Programme Manager at Pret-a-Manger

Highly skilled and experienced, allowed room to fully explore the “why” part of the engagement to ensure clarity and expectations. Regular touch points to ensure our expectations were met to ensure the outcome was still correct.

Equans
Customer survey response

Olivia (CI Projects) came in full of energy and engaged well with the teams. I had an excellent rapport with her and we worked well together. She was a breath of fresh air.

Anonymous
Customer Survey Response

Getting certified to ISO9001:2015 is a great achievement for the whole team at GFSL. I’m delighted to call out particularly the vision and drive of Caroline Gregg, Kiran Kachela (CI Projects) and Mark Archbold in getting us there – great team effort..!

Don Keigher
Transformation Director at Gov Facility Services Ltd

The CI Projects team have done a fantastic job in helping and supporting the teams in progressing the agenda and raising our game around planned preventative maintenance, standards, processes, management, delivery and reporting to name a few things, from when you joined us late in 2021 to where we are now with your continued and valued ad-hoc support over the last 6 months or so. There has definitely been a positive impact and change in the wider operations teams approach to managing the estate infrastructure. The CI Projects team have risen to these challenges from the very start and succeeded in helping us move forward to enable better outcomes, improved service delivery, consistency in approach to enable us to achieve our goals and objectives.

Steve Coates
Director of Engineering at Guy's & St Thomas' NHS Foundation Trust

Graham (CI Projects) for his time, skill and finesse with engaging an extraordinary array of personalities, allowing time explain their views, experiences and ideas.

Equans
Customer survey response

CI Projects always ensure that our requirements are understood in order to allocate the right person to the assignment.  Additionally, they ensure that there is a good “person” fit between the customer and the CI Projects consultant.

ISS
Customer survey response

CI projects are incredibly flexible and dynamic with a compliment of employee experts in their field. They are competent, confident and collaborative.

JLL
Customer survey response

Thank you for your assistance with the water management transformation, this has been a huge help to maintaining assurance against compliance.

Executive Director
Executive Director of Estates and Facilities at Hillingdon Hospitals NHS Foundation Trust

It was a pleasure to work with CI Projects. The skills and knowledge on creating great customer service training shone through. The content created was professional and the training delivered went above and beyond expectations – especially with all the additional activity material.

ISS
Customer survey response

Our department did not have clearly defined digital structures in place to allow for third party contractors to report in real time or to deliver reporting data to centralised platforms. Olivia worked hard to make sure the relevant stakeholders were engaged, and had all the tools and support they needed to deliver. This lead to a challenging journey in order to make sure that everyone was on board with the new ways of working. Olivia (CI Projects) supported us in a tough environment and managed to deliver what was needed to get our organisation to work better.

Michael Gregory
Engineering Lead, Guy's & St Thomas' NHS Trust

This project has been a great success and delivered in a way which ISS at Royal Derby have never seen before. It’s been a positive change for the Patient Catering team and having the support of CI Projects gave them confidence they needed to move the service forward.

Account Director
ISS, Royal Derby NHS Trust

It has been an absolute pleasure working with CI Projects, thank you for all of the great work you’ve done.

Account Director
Government Property Agency (GPA)

Engagement and interactivity was good level and not forced, was interesting and broad view of all techniques was at a really appropriate and easily digestible level. The instructor was able to put personal experience behind what was being taught. (Feedback from Project Management Fundamentals training course.)

Equans
Training feedback

The ability to match the theory to an outcome via the model. Personally, it has helped to demonstrate a number of key actions that I had not previously considered as well as clearly identifying the benefit of collaboration in identifying embedding activities. (Feedback from Change Management training.)

Carnival UK
Training feedback

I had the pleasure of working for Kiran at Bouygues whilst helping to deliver the Maximo Service Provider project and am confident that this wouldn’t have been delivered to the level of success it has been without her leadership. Through the deployment of project management methodologies, Kiran was able to plan the rollout of this project and cope with changing customer requirements confidently. Her detailed project plan and ability to identify & mitigate risks and issues as early as possible helped us to overcome a number of challenges and stumbling blocks that were put in front of us. As a boss, Kiran was additionally very helpful in providing training and coaching for more junior members of the team to understand project management methodologies and I know that these skills will be
employed in any future projects she works on. A true asset to any team.

Daniel Perks
Change Manger, Bouygues

I thoroughly enjoyed and learnt a huge amount on the recent Yellow Belt Six Sigma course. It gave me a whole new approach to the way I work and solve “problems”. The training has given me structure, tools and a new language to enhance my ability to both problem solve and run a project.

Cathy Mustard
Business Services Manager, Arup Group

You should be showered with credit for the positive and supportive way in which you engage. Our Director was so enthused after his meeting with you. You made him feel like you have as much interest in helping us as he has in getting this developed.

Superintendent & Head of Parks
University of Oxford

The training materials were great and the trainer explained everything very clearly. I’ve learnt a lot from this course and would highly recommend to others. The trainer was excellent and kept everyone engaged. I most enjoyed the practical activities. Clear understanding of Lean and Six Sigma. (Feedback from Lean Six Sigma training course.)

UBS
Training feedback

Olivia (CI Projects) is a shining light, so very bright and a huge support to me personally and to the business as a whole. Olivia is a huge asset to your organisation. She moved the project forward in some adverse conditions and worked well with the team.

Anonymous
Customer Survey Response

Excellent service provided, Jon (CI Projects) really helped us understand our weaknesses and put us in a strong position to move forwards.

Jestic Foodservice Solutions Ltd
Customer survey response

This training (Lean Six Sigma Yellow Belt) was the most worthwhile training I have undertaken in many years, I will be pursuing formal Six Sigma further training. I am so excited to put the learning into practice. Thank you so much for the session.

GFSL
Training feedback

Excellent consultants provided by CI Projects; both in terms of skill set and professionalism.

Anonymous
Customer survey response

When Kiran (CI Projects) delivered a number of projects for me, she worked very quickly and efficiently, engaged well with team members at all levels and achieved all objectives that were within her control. She exceeded expectations.

Anonymous
Customer Survey Response

Having Olivia’s skills in the team was a great assurance for me as the Programme Manager as I could trust her to build a strong relationship with the teams and lead on a number of our project deliverables including requirements gathering, process development and system testing. The work Olivia (CI Projects) completed and how she worked with the wider team including our suppliers meant that we were able to implement a fit for purpose solution on time, which was hugely critical for this type of project.

Anonymous
Customer survey response

Excellent delivery to the brief with minimal supervision.

Anonymous
Customer survey response

We have worked alongside CI Projects on a number of assignments and their whole team’s knowledge, enthusiasm and approach has provided us with much needed credibility and kudos.

David Parrett
Director, Cadaema Consulting Services Ltd

Kiran and her team always deliver, meeting expectations.

Head of Mobilisation at Equans

Excellent initiative with change management at the core, delivering on the promise of digital transformation.

Sales Director, Healthcare