Privacy Policy



This is the Privacy Statement for Continuous Improvement Projects Ltd (CIP), developed in December 2018.

CIP understands that your privacy is important; therefore we are committed to protecting your privacy, including the personal information you provide and the information you access and use on (the “Site”) or other websites or apps that post a link to this Privacy Statement. In addition, information that you submit to CIP in response to an email or other outreach from CIP, or through CIP’s employment application process, will be treated in accordance with this Privacy Statement.

CIP may, in its discretion, amend this Privacy Statement from time to time. To ensure you are able to remain informed about the information we collect and how we use it, changes to our statement will be reflected here on our website. Please note that this Site may contain links to external sites which are not governed by this Privacy Statement. CIP does not take responsibility for the privacy practices of any third-party sites to which we link. We encourage you to review the privacy policies of any such sites before you submit information there.


Please read this Privacy Statement carefully. By browsing our website and expressly consenting where required (for instance, when submitting personal details to apply for a job), you agree to be bound by this Privacy Statement.


What information do we collect?

CIP collects information from you when you register your interest in joining our team, request copies of materials/ resources available on our website, subscribe for email newsletters and the latest updates, seek additional information regarding our services or employment opportunities, databases, or register for conferences and other CIP sponsored events. If you do not provide such information, you will not be able to access our resources, subscribe for email newsletters and updates, seek additional information regarding our services or employment opportunities.

Personal information that we collect includes: names, addresses, e-mail addresses, phone numbers, subject areas of interest and/or demographic information.

We sometimes aggregate demographic information and the types of systems and browsers of users. CIP may also conduct user surveys on the Web or use technologies to provide CIP with information on a number of areas, such as user identity, user viewing habits, whether or not users found what they were searching for, whether the Site content is relevant to user needs, and the like.

How do we use personal information?

The purposes and uses of your personal information will depend on the use of the Site and the personal information provided. We process your personal information:

  1. For the purposes of safeguarding the legitimate interests pursued by CIP. This includes:
  • Informing you about updates to the service and notifying you about other services offered by CIP that may be of interest to you, including information regarding publications and events
  • Tailoring your experience at the Site with relevant CIP materials
  • Understanding the Site’s user population, identifying areas of interest, and determining whether the Site is designed to work with the computer settings of a majority of our visitors
  • Measuring and improving the effectiveness of our marketing materials across different channels
  • Improving our web content and navigation
  1. On the basis of your consent, for instance if you have granted us consent to the processing of personal information for specific purposes (for example, your application form for employment with CIP). The lawfulness of such processing is based on your consent. You may withdraw your consent at any time.
  2. For compliance with a legal obligation. This includes anti-fraud and anti-money laundering measures as well as tax and social security requirements.

We will not sell, share, or rent or otherwise make available your personal information to other parties, except that we may disclose the information to third parties who perform services on our behalf and have a need to access the information in connection with those services.  Any third parties will only process this information to the extent to which and within the limits that CIP itself is permitted to process that data. In addition, CIP may disclose your contact information in response to inquiries by bona-fide rights owners in connection with allegations of infringement of copyright or other proprietary rights arising from information that you have posted on the Site or otherwise provided to CIP.


The third parties with whom we may need to share personal information to help us provide services to you and to run our Website include:

  • our subsidiaries or affiliates;
  • our advisors;
  • our third-party service providers who process information on our behalf to help run some of our internal business operations including email distributions, marketing and events services;
  • our business partners for publications and events co-organized by CIP and them;
  • law enforcement bodies in order to comply with any legal obligation or court order.


CIP retains your personal information for so long as is necessary to fulfil the purpose for which it was collected. We may retain your personal information for longer if they may be the subject of a legal claim or may otherwise be relevant for future litigation. 


If you prefer not to receive further communications from us, you will have the ability to unsubscribe from such communications by emailing to confirm your preferences.


CIP may use cookies on this Site and in our communications with you to keep track of your visit to our Site and our communications with you. A “cookie” is a small amount of data sent from a Web server to your browser and stored on your computer’s hard drive. Other tracking technologies work similarly to cookies and place a small amount of data on your devices to monitor your website activity to allow us to collect information about how you use our Site and our services. With most internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored on your computer. Please refer to your browser instructions or you can visit which will give you more information. Once you have given your consent to use cookies we shall store a cookie on your computer or device to remember this for next time. If you wish to withdraw consent at any time you will need to delete our cookies using your web browsers settings.


CIP has in place appropriate security processes designed to protect personally identifiable information from loss, misuse, alteration or destruction. Only authorised employees and contractors will have access to any data provided by you, and that access is limited by need. Each employee or contractor having access to any personally-identifiable information is obligated to maintain its confidentiality. Although we take steps that are generally accepted as industry standard to protect your personally-identifiable information, CIP cannot guarantee that your personally-identifiable information will not become accessible to unauthorised persons and CIP cannot be responsible for any actions resulting from a breach of security when information is supplied over the internet or any public computer network.


This website may contain links to other Web sites not operated by us. CIP is not responsible for the privacy practices or the content of any non-CIP web sites to which we link from the Site. We are not responsible for the protection and privacy of any information you provide whilst visiting other websites and sites not governed by our Privacy Statement. We cannot control the content or security of such websites. We cannot be held responsible for any loss or damage incurred by a user as a result of visiting such websites. No links are intended to be, nor should be construed as, an endorsement of any kind by us of that other website.


CIP complies with all applicable privacy laws and regulations. CIP may be compelled to surrender personal user or customer information to legal authorities if presented with a court subpoena or similar legal or administrative order, or as required or permitted by the laws, rules and regulations of any nation, state or other applicable jurisdiction. Also, in the event of a violation of the terms and conditions of use of the Site or a violation of any restrictions on use of materials provided in or through the Site, we may disclose personal user information to our affected business partners or legal authorities.


In accordance with applicable data protection laws, including but not limited to the GDPR, you have a right to request a copy of the personal information we hold about you and details of how we use that information.  If any of the information held about you is incorrect or out of date, you have the right to amend or rectify it, please follow the process outlined below and we will amend our records where appropriate. You also have the right to require us to erase your personal data, stop processing your personal data, restricting the processing of your personal information, right of portability of your personal information and/or to withdraw your consent to processing.  This may not apply if there are other legal justifications to continue processing. If you think we may have incorrect personal information or would like a copy of the personal information we hold on you, or to exercise any other data protection right, please contact us. Please note that we need you to prove who you are before we can provide you with any information. You also have a right to lodge a complaint with a relevant supervisory authority.


Your access to use the CIP Site is subject to this Privacy Statement and certain other terms and conditions, contained in our Terms and Conditions of Use. 


For further questions you may contact the appropriate data protection point of contact: 

Data Protection Office

168 Joel Street,





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