Before the programme
Free telephone consultation with our team of experienced specialists
Discuss the organisational context and objectives
Assess and agree required scope of services
Agree estimated schedule and resources
During the programme
Development of a communication and stakeholder plan and engage key stakeholders
Launch a communications campaign to introduce ISO9001 standards in a meaningful and dynamic way
Undertake a current state gap analysis
Conduct surveys and determine baseline measures
Support with the development of processes, procedures and policies (to be owned by internal Process Owners)
Define organisational roles and responsibilities associated with ISO9001 and the Management System
Establish and validate minimum requirements for certification
Engage with ISO9001 certification body and support with the end-to-end process
By end of the programme
A developed Management System with key processes, policies and procedures
Assurance that minimum requirements for ISO9001 certification are established
Engagement of your teams and a strong understanding of best practice standards and their importance across your workforce
Roles and responsibilities matrix including agreed Process Owners
After the workshops
Best Practice standards and processes to be embedded and owned by your teams
Certification process (by an independent certification body)
You’ll walk away with…
A Robust Quality Management System (QMS)
A QMS that is valuable, meaningful and functional for your teams to use as part of their day jobs.
Policies, Processes and Procedures
Defined policies, processes and procedures that are easy to understand and utilise by your workforce.
Roles and Responsibilities
Clarity on roles and responsibilities to ensure that best practices and your QMS can be sustained in the long-run.
Practical and workable best practices that will give you better visibility of how your business is performing, improved ability to manage risks and opportunities and a mechanism for continuous improvement.
An Engaged Workforce
Engagement and commitment from your teams as they will be part of the development of the QMS and will own the content and review process.
We can support you throughout the end-to-end process, from developing a Management System and launching an ISO9001 programme through to gaining certification. We will be with you every step of the way and guide you through the process using our experience and expertise.
£ TBC – Prices vary depending on scope of services
The not-so-small print:
- Services exclude certification – this is to be provided by an independent certification body
- ISO9001 Certification Body to be appointed and paid for by the client
- The scope of support is flexible (the above is an example outline) and it is the scope of services that will determine resourcing, duration and pricing