by Becci Hollis | Sep 16, 2021 | Inspiring People, Leadership, Learning and Development
Resilience is an important skill. It is the ability to recover from difficulties, to be able to withstand adversity, bounce back and continually improve. Luckily, because it is a skill, it is something that we can learn and hone. In the workplace, resilience can be...
by Oge Zogie-Odigie | Apr 8, 2020 | Blog, COVID19, Leadership
The Covid-19 crisis has reminded us of some of the things we have taken for granted, one of them being communication. On a social level, current restrictions has left some people feeling isolated while others are embracing new technologies to help. It has been...
by Sarah Thomas | Nov 27, 2018 | Customer Experience, Ethics, Industry, Inspiring People, Leadership, Lean Six Sigma, Positive Energy
It’s that time of the year again in the world of business; the excitement of the festive season mingles with a sense of energy and anticipation about what the next year might bring for us. But before we face forward, we’d like to look back over 2018 and an exciting...
by Sarah Thomas | Oct 28, 2018 | Efficiency, Entrepreneur, Inspiring People, Leadership, Lean Six Sigma
Love him or hate him, as many do, it is hard to deny the impact Steve Jobs had on the Apple customer experience for millions of people worldwide. His biographer Walter Isaacson described his tenure as a saga of ‘entrepreneurial creation myth writ large,’ and his...
by Sarah Thomas | Sep 27, 2018 | Business Transformation, Leadership, Risk Management, Small Business
Decisions, decisions, decisions. I don’t know about you, but I always find that the month of September, that post-holiday period is a time that brings about a renewed energy. A desire to make the most of that final push of the year and with everybody...
by Sarah Thomas | Jul 17, 2018 | Awareness days, Diversity and Inclusion, Leadership
Justice is an ancient concept, spanning continents, times and cultures; the eternal search for what is fair, or just. I believe that most of us at some stage have felt the sting of injustice; possibly as a child, maybe observed in the world around us. My...
