Improved efficiency & process cycle time by 47%
Improved data accuracy
Enhanced financial governance & control
Improved Management Information & strategic insights
Well done to the entire team for delivering this complex and significant transformation programme.
CFO
Define it
Our client was grappling with a number of challenges within their finance function and systems. These included inefficient manual processes, a lack of visibility into financial performance, and difficulties in adhering to good financial governance practices. The existing systems were disparate and their processes were unable to support the company’s growth and evolving needs.
Improve it
To address these challenges, CI Projects implemented a solution that involved a combination of process reengineering, ERP implementation, and change management to drive adoption. The project was people-led to ensure that the technology and processes were effective. We began by conducting a thorough Lean Six Sigma review of existing end-to-end finance processes (e.g. P2P, O2C, etc.) to identify areas for improvement and to drive standardisation. Subsequently, we implemented a new ERP system to streamline operations and improve data accuracy. Our team included a Programme Manager, Business Analyst and Change Manager. A robust change management program was also implemented to ensure a smooth transition and user adoption. To launch the new ways of working and ERP system, we held a conference for over 100 administrators where we hosted a series of activities and talks to introduce the new requirements and expectations.
Sustain it
We provided ongoing support for a period of 3 months after the new ERP system and processes were launched. This included regular reviews of the system to identify further opportunities for improvement, additional training and development for users, and addressing any issues or questions that arose. We were able to deliver a solution that has significantly enhanced their financial operations and positioned them for future growth.
Key benefits
- Streamlined processes and automated workflows led to significant time savings
- A centralised ERP system ensured data consistency and reliability, enabling better decision-making
- The new ERP system facilitated adherence to regulatory requirements and best practice standards
- Leveraging advanced analytics, the solution provided valuable insights to support strategic planning and decision-making
